We aim to ship your item within 2 business days (excluding public holidays and the weekend) once payment is fully cleared. A tracking number will be provided upon dispatch of item. Please make sure that the shipping address is correct upon check-out as we cannot make any changes to the shipping address once the tracking number has been created. If you wish to use Paypal for payment, we ship only to your primary address set on your Paypal.

Shipping courier used within Australia is Aust Express Post with tracking and signature on delivery, which arrives typically within 2 business days. We cover duties and taxes for shipments to all the places within Australia.

For international shipment, we exclusively use DHL express postage for faster delivery. Delivery timeframe is different depending on the location around the world. Usually it will be within 3-6 working days for Europe and North America region, and 2-4 working days for Asia region. For international clients, please be aware that custom tax or import duty is outside our control so the recipient is responsible for paying the duty. Prior to purchase, we are willing to give advise on customs, please contact or direct message us on our WhatsApp ( or Instagram account @AYAINLOVE / @VTGINLOVE for more info.

Please note parcel insurance is additional cost, please email or direct message us on our WhatsApp ( or Instagram account @AYAINLOVE / @VTGINLOVE prior to making purchase if you would like to have this extra. We cannot add insurance once the tracking number has been created.